Lucent A2011-2 2-Line Speakerphone W/Call ID, & Call Waiting. It is a really well laid out phone, with high quality, & containing many usable features. The Lucent A2011-2 is a perfect desk phone, because all the features are easy to navigate due to its large LCD tilt display, & also the phones sloped design. The phone would be excellent in an office or home office environment. Whoever designed this phone, had really thought it out. -------------------- FEATURES ARE: Two Lines, Speakerphone, LCD Screen, Caller ID, Call Waiting, Hold, Drop, Conference, MUTE, MENU, REDIAL, SPEAKER, VOLUME CONTROL, Headset Jack, Pulse & Tone Dialing, Message Waiting Lamps Line In Use Indicator Light, Extension Jack, Hearing Aid Compatible, Up To Six Ringing Patterns, Stores Last Ten Calls, Call Timer, English, French, Spanish, Desk Or Wall Mount. --------------- PACKAGE CONTENTS: Teleset a2011-2, Handset & Handset Coily Cord, Mounting Cord, Designation Card & Faceplate, Wall-Mount/Desk Stand Base, Two Phone Cords, Name/Number Labels, Instruction Manuel, and Factory Box. -------------------- MORE FEATURES INCLUDE: Programmable Features & Options Provisioned via Menus, 16 Programmable Hardkeys, Tilting Display, Using Liquid Crystal Display (LCD), Clock & Alarm Display: Time, Length Of Calls, & Alarm Clock, Password Protection For safeguarding Your Options & Features, Programmed Non-Volatile Memory & Options Protected From Loss By Power Failures, Network Features:Teleset Supports Various Advanced Network Features (service providers).